153 views
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.5

I purchased a pair of Reebok basketball shoes for my daughter. She wore them for five practices, and they began coming apart at the soles.

As a result, they were hazardous for my daughter to wear. I contacted Reebok several times and even sent pictures and a copy of the receipt. Their resolution was to give me a 25% discount on my next purchase. Big deal!

That meant that I would have to spend even more money to purchase my daughter a new pair of sneakers. With all of the brands out there, Reebok should feel fortunate that I chose its brand.

My entire family has a pair of Reebok sneakers, but Reebok is now at the bottom of my list because of its greed and terrible customer service. I should note that I dealt with a friendly customer service agent, but she was able to do VERY little.

Reason of review: Damaged or defective.

Monetary Loss: $32.

Preferred solution: Send me a new pair of sneakers--No questions asked. I have already wasted enough of my time and resources on this..

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Similar problem with a pair of Reebok Hexalite sneakers. THe entire bottoms (sole/heel) of both sneakers are separating from the upper portion.

I have never seen anything like this. I want to warn others about this defect since it could result in injury.

Reebok Reviews

  1. 74 reviews
  2. 20 reviews
  3. 18 reviews
  4. 10 reviews
  5. 8 reviews
Reebok reviews